Terms of Use | Ventvio
Ventvio Logo ← Back to Home

Terms of Use

Last Updated: October 1, 2026

Welcome to Ventvio. By accessing or using our website, platform, and services ("Services"), you agree to these Terms of Use ("Terms"), our Privacy Policy, and our Refund Policy. If you do not agree, you must not use our Services.

1. Who We Are

Company: Ventvio

Contact: [email protected]

Address: 1-3 Flat 82 Rugby Avenue, Belfast, BT7 1RG, United Kingdom

2. Eligibility and Age Restriction

You must be at least 18 years old and capable of entering into a legally binding contract to use our Services.

3. Account Responsibilities

  • Maintain confidentiality of your credentials.
  • You are responsible for all activity under your account.
  • Notify us immediately of unauthorized use at [email protected].

4. Acceptable Use

You agree not to:

  • Send spam or unsolicited messages (including WhatsApp and email).
  • Host or transmit illegal, offensive, or harmful content.
  • Violate laws including GDPR, CCPA, PIPEDA, CAN-SPAM, or PECR.
  • Hack, disrupt, or compromise our systems.
  • Infringe intellectual property rights.
  • Resell or redistribute our Services without permission.

5. Services

  • Software Access: Subscription-based access to a marketing platform.
  • Done-For-You (DFY) Services: Custom design and setup, with scope agreed in writing before work begins.

6. Intellectual Property

All materials (software, templates, designs, code) remain the property of Ventvio. You receive a limited, non-exclusive license for your business use while subscribed.

7. Revisions Policy (DFY Services)

7.1 Included Revisions

Your DFY package includes TWO (2) rounds of revisions after the initial delivery of your project.

7.2 How Revisions Work

  • Round 1: After we deliver the initial version, you may submit ONE consolidated list of changes.
  • Round 2: After we apply the first round, you may submit ONE final consolidated list of changes.
  • After Round 2, the project is considered complete and accepted.

7.3 What Counts as a Revision

A revision is a change to existing content, colors, layout, or minor text adjustments. It does NOT include:

  • Adding new pages or sections.
  • Rewriting the entire copy.
  • Changing the overall design direction.
  • Adding new features not in the original scope.

7.4 Additional Revisions

Any revisions beyond the two included rounds will be quoted separately at our standard hourly rate.

7.5 Consolidation

All revision requests must be submitted in ONE message per round. Multiple messages will be combined into a single round.

8. User Content

You retain ownership of any content you upload. By submitting content, you grant Ventvio a non-exclusive license to use it solely for providing the Services to you.

9. Third-Party Services

Our Services integrate with third-party providers including Stripe (payments), OpenAI (AI), Meta / WhatsApp (messaging), and GoToFunnels (hosting). Your use of these services is subject to their terms.

10. Payment Terms

All payments are processed via Stripe. By subscribing, you agree to:

  • Pay all fees for your chosen plan.
  • Provide accurate billing information.
  • Authorize recurring charges until cancellation.

Refunds are governed by our Refund Policy.

11. Subscription and Cancellation

Subscriptions renew automatically unless cancelled. Cancellation takes effect at the end of the current billing cycle.

12. Platform Migration

We reserve the right to migrate your account to a successor platform at any time. The successor platform will provide equivalent or better features. We will make reasonable efforts to notify you in advance, but such migration may occur without prior notice if required for operational or legal reasons. By using our Services, you consent to such migration.

13. Limitation of Liability

To the maximum extent permitted by law, Ventvio shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities.

Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.

14. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee specific results (revenue, leads, conversions).

15. Indemnification

You agree to indemnify Ventvio from any claims arising from your violation of these Terms, misuse of the Services, violation of third-party rights, or any User Content you submit.

16. Force Majeure

Ventvio shall not be liable for failures due to causes beyond our reasonable control, including natural disasters, war, pandemics, government actions, or third-party service failures.

17. Modifications

We may modify, suspend, or discontinue any part of the Service at any time. Updates to these Terms will be posted with an updated "Last Updated" date.

18. Termination

We may terminate or suspend your account immediately if you breach these Terms.

19. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Ventvio.

20. Severability

If any provision is found invalid, the remaining provisions shall remain in full force.

21. Assignment

You may not assign these Terms without our consent. We may assign our rights to any successor without restriction.

22. Governing Law

These Terms are governed by the laws of England and Wales.

23. Contact Us

  • Email: [email protected]
  • Address: 1-3 Flat 82 Rugby Avenue, Belfast, BT7 1RG, United Kingdom